Privacy Policy

This Privacy Policy applies to the website and communication channels of Bhitick Sethia & Associates (“the Firm”, “we”, “us”), Chartered Accountants, operated by CA Bhitick Sethia, with offices in Udaipur, Rajasthan.

1. Who we are

We are a professional chartered accountancy practice providing services such as taxation, GST, accounting, audit support, company compliance and financial advisory. As a CA firm, we are also bound by professional confidentiality and ethical obligations applicable to Chartered Accountants in India.

2. Information we collect

We may collect information that you voluntarily provide, including:

• Name, phone number, email address and city
• Business type, approximate turnover range and nature of enquiry
• Messages, documents or details shared for consultation or engagement
• Communication records via phone, WhatsApp, email or contact forms

If you become a client, we may also process business and financial records necessary to deliver professional services (for example invoices, bank statements, GST data, tax filings and company documents), under the agreed engagement.

3. How we use your information

• To respond to enquiries and schedule consultations
• To understand your requirements and propose suitable professional services
• To perform agreed accounting, tax, compliance or advisory work
• To communicate filing updates, document requests and professional correspondence
• To maintain records required under applicable law and professional standards

We do not sell your personal information to third parties for marketing.

4. Confidentiality

Client information shared during a professional engagement is treated as confidential, subject to:

• Applicable Indian laws
• Professional obligations of Chartered Accountants
• Any lawful requirement to disclose (for example, to tax/regulatory authorities where legally required)
• Disclosure with your consent, or to persons you authorise

5. Sharing of information

We may share information only when necessary, such as with:

• Authorised team members working on your matter
• Government portals or authorities for filings you have instructed us to make
• Service providers who support IT, email or document storage, under confidentiality expectations
• Professional advisers (for example legal counsel) where required for your matter

6. Data security

We take reasonable organisational and technical steps to protect information against unauthorised access, loss or misuse. No method of transmission or storage is completely secure; we encourage clients to share sensitive documents through agreed channels only.

7. Retention

We retain enquiry and client records for as long as needed to provide services, resolve queries, meet legal/professional retention requirements, or as otherwise agreed in the engagement. When retention is no longer required, we take reasonable steps to delete or securely dispose of records.

8. Your choices

You may request access to, correction of, or deletion of personal information you have shared with us through the website, subject to legal and professional record-keeping requirements. For such requests, contact us using the details below.

9. Website and cookies

Our website may use essential technical cookies or analytics to improve performance and understand usage. You can control cookies through your browser settings. Contact forms and calculators process only the data you enter.

10. Children’s privacy

Our services are intended for business owners and adults. We do not knowingly collect personal information from children.

11. Changes to this policy

We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated effective date.